Returns & Exchanges

At Healthy & Active, we want you to feel confident in your gear, which is why we offer a 30-day window for returns or exchanges on all unworn apparel. Every item must be returned in its original condition with tags attached to ensure a smooth processing experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it firmly to the outside of your return parcel.

4

Drop Off and Track

Hand over your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is confirmed via email.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing